The rise in online shopping and quick delivery has increased demand for warehousing and last-mile delivery. However, these jobs also bring an increased risk of musculoskeletal injuries, especially in high-paced settings.
According to a recent report by the Government Accountability Office (GAO), warehousing and delivery sectors see some of the highest injury rates and workers' compensation claims, with serious injuries hitting 3.8 per 100 workers in 2022. Tackling these risks requires understanding causes, prevention, and strategies for a safer workplace.
What are the leading causes of musculoskeletal injuries?
Musculoskeletal injuries in warehouses and delivery jobs stem from common hazards that affect workers’ backs, joints, and muscles. The main causes include:
Overexertion and bodily reaction
In a warehouse or on a delivery route, lifting, pulling, and carrying heavy items are daily tasks. These movements can cause injuries such as tendonitis and back pain, especially when done repeatedly. Over time, repetitive motion strains muscles and joints.
Slips, trips, and falls
Busy warehouse floors and delivery areas come with unique challenges, from slippery surfaces to cluttered pathways. Wet floors, poorly marked hazards, and uneven areas make slips and falls a common occurrence. These incidents often result in sprains, fractures, and even head injuries.
Machinery-related risks
Warehouses filled with heavy machinery and equipment create additional risk for workers. Contact with machinery and moving parts can lead to bruises, fractures, and even more severe injuries if safety protocols aren’t followed.
How common are musculoskeletal injuries in warehousing and last-mile delivery?
According to recent Bureau of Labor Statistics (BLS) data, warehousing and delivery have some of the highest injury rates across sectors. With nearly four injuries per 100 workers, these jobs consistently rank high in terms of injury prevalence. This frequency highlights the urgent need for safety measures and proper ergonomic guidelines in the workplace.
Why are ergonomic hazards challenging to address in warehousing and last-mile delivery?
Addressing ergonomic hazards can be difficult for the following reasons:
Absence of OSHA ergonomic regulations
While the Occupational Safety and Health Administration (OSHA) issues guidelines, it lacks a formal ergonomic standard. OSHA relies on the general duty clause, which requires a high level of proof that an ergonomic hazard led to an injury. This burden of proof can make it harder for OSHA to enforce corrective action.
Insufficient training and unclear guidance
OSHA officials and compliance officers face difficulties identifying ergonomic issues, often due to limited training and outdated guidance. Without clear standards or consistent training, officers may find it challenging to accurately assess and report ergonomic risks.
What steps is OSHA taking to reduce ergonomic hazards?
To address these issues, OSHA has introduced measures to reduce ergonomic risks, especially in high-risk sectors.
National Warehouse and Distribution Center Emphasis Program
OSHA recently launched a program to increase safety in warehouses and distribution centers. The initiative focuses on identifying hazards, including ergonomic ones, in workplaces with high injury rates. Through routine inspections, OSHA aims to raise awareness and enforce safety improvements.
Key recommendations from the GAO report
The GAO report recommends several actions for OSHA to enhance safety, including:
- Improving access to data on musculoskeletal injuries.
- Increasing ergonomic training for officers.
- Reviewing ergonomic guidelines to ensure they reflect current industry needs.
How can technology help prevent musculoskeletal injuries?
Emerging technology in warehousing offers new ways to prevent musculoskeletal injuries. Automated tools, wearable devices, and real-time monitoring can help reduce strain. For example, using digital simulations lets employers identify risks before they happen. Additionally, wearable tech can monitor worker movements and issue alerts when movements pose a potential injury risk.
What can employers do to protect workers from ergonomic hazards?
Regular ergonomic assessments allow companies to identify potential hazards and make necessary changes. Modifying tools, equipment, and workstations based on employee needs can reduce strain and increase comfort. Additionally, regular training in safe lifting techniques and equipment use can go a long way. Short breaks to stretch and move can also reduce repetitive strain injuries by giving muscles time to recover.
Take your recovery seriously after a workplace injury
If you’ve suffered a musculoskeletal injury on the job in New York, you may be eligible for financial benefits under New York’s workers’ compensation system. At Island Musculoskeletal Care (IMC Bone Doc), our board-certified surgeons are skilled in treating workplace injuries and will provide exceptional, comprehensive care at every step. We'll fill out all the paperwork you need for workers' compensation to keep things moving smoothly so you can focus on your recovery.
With over 100 years of combined experience, our team is equipped to deliver the highest quality treatment for your knee, hip, or other injury. And because New York workers’ compensation law gives you the right to select your doctor, you can trust IMC Bone Doc to be there for you without the worry of out-of-pocket costs.
We offer immediate appointments, often the same day, at any of our seven fully-equipped locations across New York City and Long Island. Contact us today to schedule your appointment and learn how we can support your recovery journey.
"I always get seen quickly here. Clear and good care instructions every time." — Brianna G.